NNPC Retail Limited has announced a series of sanctions against staff at one of its filling stations in Ikorodu, Lagos, following a viral video showing a pump attendant attempting to defraud a customer.
The company, in a press release issued on Friday, described the behaviour as unacceptable and a violation of its core values of integrity and customer service.
Following a prompt investigation, the company confirmed the incident occurred at its Ikorodu station.
In response, NNPC Retail has taken decisive disciplinary measures: the pump attendant involved has been dismissed, the station manager has been suspended, and a formal warning has been issued to the dealer who operates the station.
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The company thanked the public for its vigilance and encouraged customers to continue reporting any instances of misconduct through its official communication channels.
The company expressed its commitment to enforcing operational standards across its entire network of stations to ensure customers receive honest and quality service.
